Privacy Policy

This policy explains how Pagewell (“we”, “us”) collects and uses personal data when you use this website or contact us. We are the data controller for this information under the UK GDPR and the Data Protection Act 2018.

Who we are

Pagewell, [registered business name, company number and registered address]. You can contact us about privacy at hello@pagewell.co.uk.

What we collect

• Details you give us through our enquiry form: your name, business name, email address, phone number, existing website address, the service and budget you are interested in, your preferred launch date and your message.
• Messages you send us by email or WhatsApp.
• If you accept analytics cookies, information about how you use our website, such as pages visited and device type.
• Technical information such as your IP address, used briefly to protect our forms from spam and abuse.

How we use it and our lawful basis

• To respond to your enquiry and prepare a quote: taking steps at your request before entering into a contract.
• To protect our website from spam and misuse: our legitimate interests.
• To understand and improve our website through analytics: your consent, which you can withdraw at any time.

We do not sell your personal data or use it for automated decision-making.

Who we share it with

We use trusted service providers to run our business, including our website hosting provider and our email delivery provider. They process data only on our instructions. [List providers and any international transfers and the safeguards used.]

How long we keep it

We keep enquiry information for up to [24 months] after our last contact, unless you become a client, in which case we keep records for as long as required for our contract and legal obligations.

Your rights

You have the right to access, correct, erase, restrict or object to the processing of your personal data, and to data portability. To exercise these rights, email hello@pagewell.co.uk. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This website uses only strictly necessary storage by default. If analytics are enabled, we ask for your consent before setting any analytics cookies, and you can change your choice at any time using the “Cookie settings” link in the footer. Our portfolio concept websites load images from Unsplash, which may log standard request information.